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Make Things Better

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Amazon’s journey shows how staying ahead of the curve, being customer-centric, and fostering a culture of continuous improvement are essential for long-term success in today’s fast-changing world.

Innovation and adaptability are the cornerstones of success, and Amazon’s journey vividly demonstrates this truth. By embracing innovation and remaining agile in the face of change, Amazon has consistently stayed ahead of the curve in the ever-evolving business landscape. Their unwavering commitment to putting customers at the forefront and fostering a culture of continuous improvement has been instrumental in their long-term success. As we navigate the dynamic business world, let us draw inspiration from Amazon’s example and embrace innovation, adapt to change, prioritize customer needs, and strive for constant improvement. With determination and forward-thinking, we can chart our path to enduring success in today’s dynamic business environment.

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Pam studied Bachelor of Science in Information Technology but she never pursued an IT role for a job. Instead, she worked as a Technical Support Representative in a BPO company. She then went on to become a Campaign Manager for a Self-Publishing company, overseeing the marketing of her assigned authors' books through social media and offline book fair events. Her experiences working in the BPO and Self-Publishing industries helped her land the Client Champion seat at NaXum. She served the seat for a year before she took on the role as one of the Technical Production Managers. Jumping to the TPM seat is the biggest step Pam took to go beyond her comfort zone since she has never taken a leadership role before. Doing so helped her discover herself and develop new skills. As someone who is accountable to ensure that the team's output is aligned with the client's requirements, Pam continues to challenge herself and is focused on improving her knowledge every day to serve her seat, her team, and her clients the best. Outside of work, Pam is married and a mother of two. She loves spending time with her family on a weekend and enjoys listening to music while doing her daily chores. She's a big fan of the Korean boy group, BTS, since their music inspires her to do whatever it takes to reach her goals and live her dream life.
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