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Work Smart

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Why do some people perform great at work while others don’t?

In the first 3 hours of the audiobook Great at Work, I learned the difference between working smart and working hard. The audiobook highlights that “Under the old WORK HARD paradigm, high achievers become stressed out, even burned out. You work harder, and your performance improves, but your quality of life plummets.” Thus, “Being great at work means performing in your job, infusing your work with passion and a strong sense of purpose, and living well, too.”

Average performance still exists. Tasks are being completed on time and even going the extra mile. However, the output is not 10x, and the process of completing the task is different from the high standards to excel and be the best.

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Phoebe graduated from the University of San Jose - Recoletos (Philippines) with a Bachelor of Science in Psychology. Her job experiences both in HR and BPO industry have prepared her to become one of the best fits for the Client Champ position as her job entry to NaXum. She worked as the bridge of communication between the clients and NaXum's team. While doing great in her seat as a Client Champ, she accepted the Promotion from Within opportunity. She is the first HR Champ of NaXum and served as the VP of HR's assistant in managing people and recruitment. As the company is at rapid growth, she took over the VP of HR & Finance seat when the previous VP has been promoted to a higher level seat. She took the leap of faith in jumping to the leadership team with her personal kaizen learnings. Phoebe is responsible for managing people, ensuring that NaXum has the right people who are aligned with the company's culture and has the right skill set.
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