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Attention to Small Details

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From “The Ride of a Lifetime” book…

“You have to be humble, and you can’t pretend to be someone you’re not or to know something you don’t.”

Knowing what we do is important because we all work in sensitive positions. We aim to gain our client’s trust by delivering high-quality implemented tools that can fulfill client’s needs. So, any mistake can be taken as a red flag. Thus, it’s our responsibility to protect our Rolls Royce from crashing.

True leaders ask about what they don’t know.
As Bob Iger said: “KNOW WHAT YOU DON’T KNOW (AND TRUST IN WHAT YOU DO)”

Investing time in understanding instructions thoroughly is key. If there are uncertainties or missing information, it’s important to seek clarification from the relevant parties. Consulting with supervisors or colleagues can help determine if there are issues or concerns. Trusting in your ability to complete tasks on time is also essential.

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Abby majored in Business Administration with a focus on Marketing while a student and launched her career while still in college. She developed her communication and problem-solving abilities as a customer service agent in a call center from 2011 to 2017. She received recognition and acclaim in the industry for her commitment to providing customers with exceptional service. Abby decided to look into new possibilities in 2018 and changed to freelancing, where she concentrated on e-commerce email support. She was able to use this experience to broaden her skill set and develop expertise in dealing with customer inquiries and resolving problems involving online businesses. She joined NaXum as a Client Champ and recently transitioned to the HRC position due to her ambition and desire for professional advancement. She must perform all duties related to human resources management as part of this position, utilizing her knowledge of customer service to help the company succeed. In her new role as HR Champ, Abby continues to hone her skills and pick up new ones.
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Kaizen Thought: Prepare for success. You need to prepare, gain knowledge, and gain experience. Hard work is necessary for reaching your goals….
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