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BlogBusiness Soul AffirmationsDaily BlessUP

Solutions Over Blame

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Kaizen Thought: Focus on Solutions, not blame.

In our line of work, it’s no secret that problems and mistakes will arise. Whether it’s a bug in the code or a miscommunication in a project, these things happen. And when they do, it’s easy to want to point fingers or figure out who’s responsible.

But here’s the key takeaway: Instead of focusing on blame, let’s focus on solutions.

We all know that pointing fingers doesn’t solve anything. It doesn’t help us move forward. What truly makes a difference is how we respond to challenges. Every problem is an opportunity to learn and improve. When we shift our mindset from blame to solutions, we open the door to collaboration, innovation, and continuous improvement.

By fostering a culture where we focus on finding solutions instead of assigning blame, we empower each other to tackle challenges head-on. This way, we can learn from our mistakes, support one another, and create high-quality products together.

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Pam studied Bachelor of Science in Information Technology but she never pursued an IT role for a job. Instead, she worked as a Technical Support Representative in a BPO company. She then went on to become a Campaign Manager for a Self-Publishing company, overseeing the marketing of her assigned authors' books through social media and offline book fair events. Her experiences working in the BPO and Self-Publishing industries helped her land the Client Champion seat at NaXum. She served the seat for a year before she took on the role as one of the Technical Production Managers. Jumping to the TPM seat is the biggest step Pam took to go beyond her comfort zone since she has never taken a leadership role before. Doing so helped her discover herself and develop new skills. As someone who is accountable to ensure that the team's output is aligned with the client's requirements, Pam continues to challenge herself and is focused on improving her knowledge every day to serve her seat, her team, and her clients the best. Outside of work, Pam is married and a mother of two. She loves spending time with her family on a weekend and enjoys listening to music while doing her daily chores. She's a big fan of the Korean boy group, BTS, since their music inspires her to do whatever it takes to reach her goals and live her dream life.
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